Warranty

• 1 Year Parts and Service
  
  • Fully Enclosed
    
  • Main Board
    
  • Display
    
  • Power
    
  • Motor
    
• 3 months for consumables
  
  • Bed
  • Hotend
    
  • Belt

Not Covered Under Warranty:

1. Software, including the software added to the products through our factory.
   
2. Integration system, software that included in the CD, etc.
   
3. Usage that is not in accordance with product instructions.
   
4. Failure to follow the product instructions.
   
5. Abuse firmware upgrade without the authorized technician’s guidance.
   
6. Normal wear and tear.
   
7. Defects resulting from improper or unreasonable use or maintenance; accident; excess moisture; insects; lighting; power surges; packing or shipping procedures; loss of damage to or corruption of stored data; damages caused by use with non Creality products; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by this modifications.
   
8. Products purchased from unauthorized distributors or resellers.
   
9. Lost or stolen products
   
10. Free products
    
11. Purchases without any proof of purchases
    
12. Non quality-related issues (after 30 days of purchase)